Creator of services for railway operators, Newrest Wagons-Lits offers on board day and night trains a wide range of catering and hotel services. It also provides numerous services to ensure that travel is easy and enjoyable for passengers.
Newrest Wagons-Lits offers a full range of on-board services: bar, dining car, and catering. Passengers can relax and have a bite to eat at bars and dining cars. In first class, meal trays are served at the seat. In standard class, the trolley serves drinks and snacks. We provide services that meet passenger expectations during their entire trip. Passengers experience is enriched thanks to the digital channel, before or during the trip, passengers can order their meal online and be delivered at their seat.
We have a versatile crew, attentive to the comfort and safety of our passengers. They ensure the maintenance and cleanliness of trains and provide peace of mind for passengers. We are the only operator offering a global service concept combining railway safety and on-board services.
Services for passengers
The full range of services offered by Newrest Wagons-Lits corresponds to each part of the journey: welcome, assistance, information, ticket sales and checks, access control, baggage assistance, and hotel and taxi reservations. We also escort passengers with specific needs: children, seniors, and persons with reduced mobility.
Logistics activities & complementary services
Responsible for supplying the trains, we prepare, manage, and stock all products necessary for on-board services to run smoothly and for passengers to be comfortable. Thus, Newrest Wagons-Lits offers rail operators a complete and coherent service chain: stock purchase and management; synchronized loading and unloading of products, containers and materials; and diagnostic and control services before departure.
Consulting & technical assistance for rail operators
Newrest Wagons-Lits also offers support services for railway operators, consulting and technical assistance: defining innovative sales and on-board service concepts, design, a selection of product ranges that correspond to passengers’ expectations, and optimal organization of on-board services and logistical operations.