Algeria

For the Remote site activity, the 15 % increase in turnover compared to the previous year were obtained despite the contraction in the Oil & Gas market, which forced the Newrest Remote site teams to be stricter with recovery from its customers and a reorganisation of the operational team rotation model.

The Sinotharwa, Technicas Réunidas, KCA, Petrofac and Lead custom- ers renewed their con dence in the subsidiary, which started to work with new customers NPS and Dialgrupo for full Catering management for their sites at In Amenas.

In the Retail sector the turnover at Algiers Airport increased slightly by 3 %. The improved performance is mainly due to the reorganisation of the product offer and the commercial strategy to differentiate between the duty-free and non-duty free zones.

In Catering, new customers have placed their trust in Newrest Algeria: ‘The Lunch’ was opened at Société Générale’s head of ce in Algiers, at the Industrie Médico-Chirurgicale in Rouiba and at the head of ce of Renault in Algiers: 1,500 covers per day. The strategy to increase the professionalism of this activity by setting up the themed animation pro- gramme, the deployment of the Digital application for parents of chil- dren in schools and the programme to value skills with the CESI Training organisation throughout the year enabled Newrest Algeria to strengthen its position as a recognised reference actor and to keep 100 % of its existing customers. The contracts at the Lycée International and the Alexandre Dumas school in Algiers – 1,600 covers/day – were renewed.