FAQ

Inflight catering, also known as airline catering, involves providing meals and beverages to passengers and crew on aircraft, ensuring quality, food safety and delivery logistics.

Newrest’s inflight catering offer includes standard meat, fish and vegetarian options, as well as meals for special diets and cultural preferences such as vegetarian, vegan, gluten-free, kosher and halal. For business and first class, gourmet meals are available.

In the rail sector, Newrest stands out for its multiservice offering and constantly optimized on-board experience. Our teams work to implement innovative sales and on-board service solutions. We meet the varied needs of travelers and the demands of the industry.

Yes, there are differences. OUIGO offers drinks, delicacies and savory snacks on board, while SNCF and Intercités offer more varied options, including hot dishes, drinks and services at the seat.

Newrest Wagons-Lits offers a complete range of catering on-board services, including bar, dining car and catering at the seat, meeting passengers’ expectations in terms of comfort and quality.

Newrest has been involved in catering TGV since November 2013. Our organisation toulousain manages catering TGV and Intercités trains for SNCF.

Newrest stands out at catering for its balanced gourmet menus, innovative concepts with entertainment and digital solutions. Their pragmatic, continuous improvement approach optimizes operational performance, effectively meeting the expectations of airport customers.

Sales will reach 2.5 billion euros by 2023/24. The company is present in 53 countries and employs 60,380 people. Its business sectors include air transport, railways, the catering concession, living bases, Facility Management and concessions. In 2023, the EBIT ratio will be 8.7%, cash and cash equivalents will amount to 517 million euros, and net debt will be negative by 192 million euros.

Click here for more key figures.

Newrest is present in 53 countries worldwide, covering regions such as Europe, America, Africa, the Middle East and Asia-Pacific. In Europe, the group is present in 19 countries, including France, Spain, Croatia, Iceland and Austria, to name but a few.

Here you’ll find a map of our locations and a complete list of the countries in which the Newrest group operates.

In response to demographic, social, environmental and economic changes, Newrest adapts its strategy to meet the expectations of its customers.

Newrest’s corporate values are humility, efficiency, simplicity and responsibility. These corporate values are embodied on a daily basis by our employees, and are at the root of the ties that bind Newrest to its customers and its entire ecosystem.

Find out more about our values here .

Newrest’s Executive Committee is made up of members with versatile and complementary experience. Here are a few key members and their backgrounds:

Olivier Sadran: President and CEO of Newrest, he co-founded the company in 1996 under the name Catair. Jonathan Stent-Torriani: Non-Executive Chairman, he joined Newrest in 2005 and contributed to its international expansion.
Henri Fiszer: Partner, he brings expertise in management and strategic development.

The Newrest group’s corporate foundation, named ” Foundation Unlimited “created by Newrest, supports a variety of projects focused on the protection, development and fulfillment of the individual. Here are just a few examples of the projects supported:

• Morocco – Reconstruction of an elementary school in the province of Chichaoua with Fondation Zakoura
• France – Setting up a dedicated office with an annual budget to help top-level student athletes cover their living expenses, travel and sports equipment.
• Ivory Coast – Co-financing of the Albivoire project with the Pierre Fabre Foundation

For more information, visit Foundation Unlimited.

Newrest offers a complete range of Facility Management with Octopus, including maintenance of technical installations, cleaning services, transport management, waste management and green spaces. They use digital tools for preventive and corrective maintenance, guaranteeing a safe and healthy working environment.

To find out more, visit Facility Management.

The 9 pillars of the Newrest group’s Responsibility Corporate Social Responsibility (CSR) charter are as follows:

1. Reduce food waste.
2. Improve waste management strategy.
3. Promote sustainable purchasing practices.
4. Reduce greenhouse gas emissions.
5. Develop paperless processes.
6. Commit to reducing the use of single-use plastics.
7. Promoting ethics in everyday life.
8. Developing talent and diversity.
9. Encouraging managerial innovation.

Yes, Newrest is involved in sports partnerships, notably with Toulouse Football Club (TFC) and Castres Olympique (rugby). Our organisation also sponsors Olympic mogul skiing champion Perrine Laffont.

More information on Newrest and sport.

Digital Factory is a modern, innovative unit that uses business intelligence and data analysis. Fully automated and robotised, it guarantees reliable and secure production throughout the value chain. Digital Factory is at the heart of the company’s digital transformation, optimizing internal operations and enabling employees to concentrate on high value-added tasks. Innovative projects, such as the automation of the Paris-Wissous site and the new Digital Factory in Madrid, illustrate this transformation.

More information oninnovation at Newrest.

The catering hors foyer (RHF), also known as catering hors domicile (RHD), refers to all forms of catering that take place outside consumers’ private homes. This includes catering commercial (restaurants, fast-food outlets, cafeterias, sandwich shops), catering collective (canteens, company restaurants), as well as self-service snacking (lunch boxes, packaged sandwiches, prepared salads).

Newrest operates in a number of sectors for catering concédée, including companies and administrations, the medico-social sector, educational establishments, and the defense sector. These sectors illustrate the diversity and scope of catering services offered by Newrest.

Newrest offers a comprehensive range of multi-technical maintenance services, grouped together under their Octopus offering. Key services include electrical and mechanical systems, plumbing and water treatment, HVAC systems, fire safety systems, elevators, escalators and automatic doors, building maintenance, energy management and sustainability, and specialized engineering services.

Newrest offers multiservice maintenance solutions including cleaning services management, transportation and vehicle fleet management, waste management, landscaping, laundry management and catering. They also offer technical services such as electrical maintenance, air conditioning, plumbing and access control.

Our organisation Newrest’s ambition is to strengthen its external growth through strategic partnerships, targeted acquisitions and innovative investments in all its businesses: airline catering, buy-on-board, duty-free, catering, collective bases, rail catering, airport and motorway concessions, as well as Facility Management. In the medium term, Newrest intends to reinvent catering and related services through an agile, digitalized and sustainable industrial model.

Working with Newrest for collective catering in school and nursing home offers advantages such as balanced, high-quality meals, an anti-waste policy, and the use of local and organic products. Newrest is also committed to raising awareness of the importance of healthy, responsible eating.

Our organisation Newrest offers a comprehensive and flexible range of catering corporate and inter-company (RIE) services, tailored to the needs of each site and customer. It includes the management of classic company restaurants, cafeterias or executive clubs, with varied and modern concepts ranging from traditional self-service to themed or take-away counters. The emphasis is on balanced, tasty and diversified meals, prepared on site from fresh, local produce whenever possible, with options to suit all dietary requirements.

Newrest offers various catering services to meet the specific needs of its customers, including catering in companies, prisons and isolated sites… Our organisation also offers a variety of culinary activities such as themed meals for local celebrations, sporting events and awareness-raising days for health, sport and well-being.

Choosing Newrest for your offshore catering needs offers several advantages. Newrest has extensive experience in managing remote sites, providing full catering, housekeeping and laundry services. The company is flexible and adaptable, able to adjust its resources as required. In addition, Newrest is committed to the highest standards of quality and safety, while using state-of-the-art technologies to improve operational performance.

Newrest has become a global benchmark in base management thanks to several key strengths. Our organisation brings its expertise to the world’s largest mining, oil and gas sites, whether onshore or offshore. Newrest stands out for its ability to design, mobilize and manage living bases, offering a complete range of services including technical facilities management, cleaning, laundry, pest control, water supply and waste management.

Through its SMI (Système de Management Intégré) policy and its “I Care by Newrest” program, the Newrest group is committed to respecting international QHSSE standards, promoting health, safety and security in the workplace and the environment, and integrating them into all its initiatives.

The “I Care” program reinforces the QHSSE commitment of Newrest employees by involving all levels of the organization, from the executive committee to the teams in the field, in a culture of quality, health, safety at work and environmental protection. Each team member is responsible for complying with QHSSE standards, which fosters accountability and collective support.

The ” Chefs Unlimited The “Newrest Seminar” is an internal event for Newrest group chefs. The aim of the seminar is to bring chefs together to discuss issues such as quality, culinary innovation, knowledge sharing and compliance with new food safety standards.

Our solutions are innovative, techno-centric and customer-oriented.

• Innovative Innovative, disruptive solutions that transcend the boundaries of the traditional market. From culinary innovation to the optimization of our techniques and processes, they are perfectly adapted to the evolving needs of our customers.
• Tech-minded Digital, interconnected or even robotized. Our solutions are based on technological advances to offer our customers performance and efficiency on a daily basis.
• Customer-oriented: Solutions designed on the basis of constant monitoring of market trends and in-depth analysis of consumer and user needs.